Shipping Policy

Thank you for shopping at Essentially Arabia. We are grateful for your continued trust and support

Locations

  • We currently ship to countries including GCC countries as well as Jordan and Lebanon. If you cannot find your shipping destination in the address form during checkout, please write to us at support@essentiallyarabia.com and we will be delighted to find a solution for you.
  • Please note that Essentially Arabia does NOT deal with or provide any services or products to any of OFAC sanctions countries in accordance with the laws of United Arab Emirates.

Processing Time

  • UAE: All orders are shipped within 1-2 days of placing the order. In case of any exceptional circumstances that may cause delay in shipping, our customer service team will contact you about your order.
  • Outside UAE: All orders are shipped within 1-3 days of placing the order. In case of any exceptional circumstances that may cause delay in shipping, our customer success team will contact you about your order.

Tracking

Charges

  • Shipping charges are as per shown on the website during checkout.
  • We offer free shipping in UAE for all orders above USD 50 and outside UAE for orders above USD 150.
  • We may offer further discounts on shipping charges from time to time.
  • We reserve the right to change the shipping charges and/or the discounts and offers without prior notice.

COD

  • We offer Cash on Delivery service only in UAE. However, there is a cash on delivery fee of USD 3. All other orders need to be prepaid.
  • Please note that if a customer has once returned or cancelled an order, we do not offer Cash on Delivery option on any subsequent orders.

Trade name: OMB Holding GmbH

Phone number: 0043/676 788 61 69

Email: info@essentiallyarabia.com

Physical address:

OMB Holding GmbH

Gerlosstraße 25

6280 Zell am Ziller

AUSTRIA

Business Registration Number: 563377 x

VAT Number: ATU77332003